Terms of service

Last updated: 05/01/2026
Store name: Saiga Shop

These Terms of Service (“Terms”) govern your use of this website and any purchase made from our website. By accessing our website or placing an order, you agree to be bound by these Terms.

1.About our store

Saiga Shop operates an online e-commerce business using the Shopify platform and sells products through a dropshipping model. This means that products are shipped directly from third-party suppliers.

2.Eligibility to use our services

By using this website, you confirm that:

You are at least 18 years old or have legal permission to use this website
You are legally capable of entering into binding contracts under UK law

3.Products and information

We make reasonable efforts to ensure that product descriptions, images, and prices are accurate.

However:

Product images are for illustrative purposes only
Colours, packaging, and minor product details may vary
We reserve the right to correct errors, inaccuracies, or omissions at any time.

4.Pricing and payments

All prices are displayed in British Pounds (£).

Prices may change without prior notice.

Payments are processed securely via Shopify and its authorised payment providers. Saiga Shop does not store full payment card details.

5.Orders and acceptance

Placing an order on our website does not automatically constitute acceptance of that order.

An order is considered accepted when payment is confirmed and you receive an order confirmation email.

We reserve the right to cancel or refuse orders before shipment in cases including, but not limited to:

Pricing errors
Suspected fraud
Product unavailability

6.Shipping and delivery (Dropshipping)

Products are shipped directly from third-party suppliers.

Delivery times are estimates and may vary depending on supplier location, destination, and logistics providers.

Saiga Shop is not responsible for delays caused by customs clearance, postal services, or events beyond our reasonable control.

7.Customs, duties, and taxes

For orders shipped internationally, customs duties, VAT, or import taxes may apply depending on local regulations.

These charges are determined by customs authorities and may be the responsibility of the customer unless otherwise stated.

8.Returns and refunds

Our Return and Refund Policy forms part of these Terms and explains the conditions under which returns and refunds may be requested.

Nothing in these Terms limits your statutory rights under UK consumer protection laws, including the Consumer Rights Act 2015.

9.Right to cancel (UK consumers)

Consumers located in the United Kingdom generally have the right to cancel their order within 14 days of receiving the goods, unless specific legal exceptions apply.

Further details regarding cancellations are provided in our Refund Policy.

10.Intellectual property

All content available on this website, including text, images, graphics, logos, and design elements, is the property of Saiga Shop or its licensors.

This content may not be copied, reproduced, distributed, or used without prior written permission.

11.Prohibited uses

You agree not to:

Use the website for unlawful purposes
Violate any applicable UK or international laws
Attempt to interfere with the security or functionality of the website
Misuse or copy content without authorisation

12.Limitation of liability

To the maximum extent permitted by law, Saiga Shop shall not be liable for indirect, incidental, or consequential damages arising from the use of this website or the purchase of products.

Nothing in these Terms excludes or limits liability for death, personal injury, fraud, or any rights that cannot be excluded under applicable law.

13.Privacy and cookies

Your use of this website is also governed by our Privacy Policy and Cookie Policy, which explain how we collect, use, and protect personal data.

14.Changes to these Terms

Saiga Shop reserves the right to update these Terms at any time.

Any updates will be published on this page with a revised "Last updated" date. Continued use of the website after updates constitutes acceptance of the revised Terms.

15.Governing law and jurisdiction

These Terms are governed by and interpreted in accordance with the laws of England and Wales.

Nothing in this clause affects any mandatory consumer protection rights that may apply under the laws of the consumer’s country of residence.

16.Contact information

If you have any questions regarding these Terms of Service, please contact us:

Email: sac@saigashop.com