Privacy policy

Privacy Policy (UK)

Last updated: 05/01/2026
Store name: Saiga Shop

This Privacy Policy describes how our store collects, uses, and protects your personal data when you visit or make a purchase from our website, in accordance with the UK General Data Protection Regulation (UK GDPR).

1.Who we are

Controller: Saiga Shop
Contact email: sac@saigashop.com

Saiga Shop operates an online e-commerce store using the Shopify platform and offers products through a dropshipping business model.

2.Personal data we collect

When you use our website, we may collect the following personal data:

a) Information you provide

Name
Billing address
Shipping address
Email address
Phone number
Payment information (processed securely by Shopify and payment providers)

b) Information collected automatically

IP address
Browser type and device information
Pages visited and interactions on the website
Cookies and similar tracking technologies

3.How we use your personal data

We use your personal data for the following purposes:

To process and fulfill your orders
To deliver products through third-party suppliers (dropshipping partners)
To communicate with you regarding your orders
To provide customer support
To improve the functionality, security, and performance of our website
To comply with legal and regulatory obligations
To conduct marketing and advertising activities (only with your consent where required)

4.Legal bases for processing (UK GDPR)

We process your personal data under the following legal bases:

Contractual necessity
To process and deliver orders placed through our website.

Legal obligation
To comply with legal requirements such as accounting, taxation, and fraud prevention.

Legitimate interests
To improve our website, services, and customer experience.

Consent
For marketing communications, analytics, and the use of non-essential cookies. You may withdraw your consent at any time.

5.Dropshipping and data sharing

As a dropshipping business, Saiga Shop shares relevant personal data with third-party suppliers for the sole purpose of fulfilling and delivering your orders.

This may include:

Customer name
Shipping address
Contact information required for delivery

We only work with suppliers and partners who are expected to process personal data in accordance with applicable data protection laws.

6.Third-party service providers

We may share personal data with trusted third-party service providers who assist us in operating our business, including:

Shopify (e-commerce platform)
Payment processors (such as Stripe and PayPal)
Shipping and logistics partners
Analytics and advertising providers (only when consent has been given)

Some of these service providers may process personal data outside the United Kingdom or the European Economic Area. When this occurs, we ensure that appropriate safeguards are implemented, such as Standard Contractual Clauses or equivalent data protection measures.

7.Cookies and tracking technologies

Our website uses cookies and similar tracking technologies to ensure proper website functionality and to improve your browsing experience.

Certain cookies are necessary for the operation of the website, while others (such as analytics and marketing cookies) are only used with your consent.

For more information about the cookies we use and how to manage your preferences, please refer to our Cookie Policy.

8.Data retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy.

Typical retention periods may include:

Order and transaction data: up to 6 years for accounting and legal obligations
Customer service communications: as long as necessary to resolve requests
Marketing data: until you withdraw your consent or unsubscribe

After these periods, personal data may be securely deleted or anonymised.

9.Your rights under UK GDPR

If you are located in the United Kingdom, you have the following rights regarding your personal data:

The right to access your personal data
The right to request correction of inaccurate or incomplete data
The right to request deletion of your personal data
The right to restrict or object to processing
The right to withdraw consent at any time where processing is based on consent
The right to request data portability

You also have the right to lodge a complaint with the Information Commissioner’s Office if you believe your data has been processed unlawfully.

10.Data security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

Our website uses secure technologies, including SSL encryption and trusted payment gateways provided by Shopify and certified payment processors.

11.Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons.

Any updates will be published on this page with the revised "Last updated" date.

12.Contact us

If you have any questions about this Privacy Policy or about how your personal data is processed, please contact us:

Email: sac@saigashop.com